We at Ali'i Health Center are thrilled that you have taken the time to visit our Careers Page. As we hope you will soon discover, this is an ideal place for pursuing a fulfilling career - full of meaningful work and diverse opportunities with unparalleled culture and benefits. You won't simply be doing any job here; through your efforts in providing world-class healthcare to Hawaii's people, your hardwork will make tangible improvements every single day! We invite you to join us as part of ‘ohana – our family – where together we can focus on improving lives today and laying down great foundations for tomorrow.
Who We Are
Ali`i Health Center is Grateful for the last 15 years serving the West Hawaii community. We would like to take this moment to express our deep appreciation to our patients, staff, and everyone who has made our work possible. We feel profoundly blessed to have been able to serve such a vibrant and diverse community. Over the years, we have had the privilege of witnessing firsthand the transformational power of health care. We have seen lives changed and families brought closer together by the shared experience of caring for one another. We are humbled by the trust that our community has placed in us and we are honored to be part of such a special place. As we enter into our 15th year, we remain committed to providing quality, compassionate care to all who need it. Thank you for being part of our journey. Mahalo nui loa!
Join the team that was just awarded First Place in Best of Hawaii West 2022!
Ali'i Health Center (AHC) was formed in 2007 and has experienced tremendous growth since its inception. AHC, located in the Keauhou Shopping Center, brings Primary Care and Specialty services such as; Cardiology, General Surgery, Gastroenterology, Orthopedics, Pediatrics, Women’s Health and Urology to the Big Island Community. ACH staff strives to provide our patients with quality service in a compassionate, professional setting.
We offer amazing comprehensive benefit program including:
Flexible spending account
Paid time off
Ali'i Health Center is currently accepting resumes for the following positions
The Medical Assistant is responsible for providing direct clinical services across to include, but not limited to, patient screening, vital signs, assistance to medical provider, and accurate documentation in patient’s medical record. The Medical Assistant ensures that the delivery of high quality, cost efficient, culturally sensitive services comply with all Federal, State and Local agency policies and procedures. ESSENTIAL DUTIES: Reviews charts prior to patients' scheduled appointments to ensure that all requested lab work and diagnostic procedures have been completed and that reports have been returned and are accessible to the provider. Review charts for current medications, treatment, height, weight and health issues. Obtains and records patient's vital signs, temperature, pulse blood pressure and reasons for visits. Directs patients to examination rooms; assist in preparing patients for examination. Notifies provider of patient's arrival and readiness for their examination. Assist providers with patient's examination and procedures, including (but not limited to) surgical procedures, GYN exams, diagnostic studies and treatments. Operates and monitor functioning of equipment, passes instruments to provider and comforts patient(s.) Recognizes emergency situations, seeks assistance and intervenes appropriately. Monitor patient during and following procedures; look for reactions and other visible complications; reacts to emergency situations appropriately. Administers medications by injection at the direction of the provider. Collects and checks urine specimens. Participates in quality assurance activities and competency training. Sets up instruments trays for procedures, including sterile procedures. MINIMUM QUALIFICATIONS: Requires a high school diploma or GED. Completion of M.A. program or additional clinical training preferred. One year related work experience in a medical office. 1-2 years MA work experience required. Medical terminology / transcription preferred. Must possess excellent communication and interpersonal skills and the ability to communicate well with all levels of healthcare professionals. Possesses basic typing and computer skills. Ability to maintain a high standard of customer service and adherence to company protocol in hectic and sometimes hostile situations. Must be self motivated and detailed oriented.
Patient Service Representatives
The Patient Services Representative acts as the point of contact by greeting patients and visitors in person and over the phone and directing them to the appropriate clinic personnel. The Patient Services Representative ensures that the delivery of high quality, cost efficient, culturally sensitive services comply with all Federal, State and Local agency policy and procedures. ESSENTIAL DUTIES: · Answers the telephone promptly and courteously, refers calls to the appropriate area and identifies and refers urgent calls correctly. · Makes and assists in making initial and return appointments, confirming the patient’s current address, phone number, and insurance information, and updates these in the computer system, or as appropriate. · Registers patients, generating required paperwork for a patient visit. · Calls patients to remind them of their scheduled visit at least one business day before. · Secures patients medical record and notifies clinical staff of patient’s arrival. · Correctly and timely enters charge data as required. · Monitors status of reception areas, alerting clinical staff of unusually long patient waiting times or obtaining assistance for any unusual situations including patient/family conflicts. · Performs other clerical support functions including filing, scheduling, and documentation of appointments or referrals, completes medical release forms, documents no shows in the chart and in the computer system. Pulls and prepares medical records/charts the day before the patient’s appointment. · Exhibits and promotes a standard of excellence in the performance of all duties and interactions with patients, co-workers, and outside contacts. · Maintains flexibility in hours and locations, as needed. · Forwards phones to answering machine at the end of the day (if applicable). · Keeps reception area presentable; straightens reception area and waiting room, keep areas neat and orderly. · Pulls and files charts as needed to assist in office workflow and load. · Works as part of a team, demonstrates willingness to assist with wherever and whatever is needed. · Demonstrates excellent customer service skills. · Other duties as assigned. Patient Services Representative Job Description – continued MINIMUM QUALIFICATIONS: 1. Requires a high school diploma. 2. Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience in order to perform office routines and clerical support functions. 3. Medical terminology / transcription preferred. 4. Minimum typing speed 40 wpm. 5. Must possess excellent communication and interpersonal skills in order to greet patients and visitors in person or over the phone. 6. Ability to maintain a high standard of customer service and company protocol in hectic and sometimes hostile situations. 7. Ability to communicate well with all levels of healthcare professional. 8. Self motivated, needing little supervision. 9. Detail oriented.
Licensed Clinical Social Worker (LCSW)
We are currently looking for Licensed Clinical Social Worker (LCSW) to provide social services ensuring the psychosocial needs of the patient population are met and assessing patient's needs to access available resources. Responsibilities: Research and advocate for appropriate assistance and resources for patients and/or families. Educates and assists patients and/or families with important and legal forms, such as advance healthcare directives, surrogate, power of attorney, and guardianship. Coordinating discharge planning and maintaining ongoing contact with patients and/or families, outpatient agencies & providers to ensure a safe and/or patient-centered discharge plan. Provides counseling to patients over issues related to psychological difficulties, homelessness, employment, etc. Provides services such as crisis intervention, brief therapy, cognitive and behavioral therapies, skills training, supportive therapy, stress management and family therapy. Coordinates case management for patients’ post-discharge needs, collaborating care with insurance, agencies, and families for continued care. Assesses eligibility and assists patients and/or family and outpatients to complete applications for state and public assistance as appropriate. Investigates other financial resources available to the family. Collaborates and facilitates patient discharge plans for those requiring post Hospice or post inpatient care. Actively participates in ongoing training as needed to enhance professional growth and development and maintains certification standards and knowledge. Initiates a plan of care and appropriate patient teaching. Reassesses plan of care according to the physical and emotional needs of patient. Develops Plan of Care (POC) based on patient assessment including, psychosocial factors that would impede the POC, clinical knowledge of appropriate theories of stages of human development, the impact of terminal illness, mental status and family dynamics. Actively participates in the treatment planning process with the AHC Providers and patients. Provides a full range of social work services within commonly accepted standards of social work practice which include care coordination, individual, family and group counseling, referrals, discharge planning, and other services as appropriate. Provides wellness/prevention education and facilitates patient/family support groups as appropriate. Coordinates treatment and communicates with community hospitals and agencies Documents social work interventions and activities in patients' clinical records, utilizing EPIC, and ensures appropriate hand-off when transferring patient care. Demonstrates the knowledge and skills necessary to provide appropriate care to any age-related needs of the patients served. Complies with all clinic and departmental policies and procedures, safety program requirements, corporate compliance program standards of conduct, all applicable statutes, rules, and regulations. Qualifications: Education: Bachelor's or Master's Degree in social work. 1 year experience in an acute or long-term medical setting required. Experience in Case Management preferred. Knowledge of casework process, counseling, medical and public health setting. Working knowledge of social and health resources of community and of individual health. License in Social Work required. Basic Life Support (BLS) from the American Heart Association required. Ability to actively listen and provide feedback. High level of self-awareness, empathy and sensitivity to others. Excellent communication and interpersonal skills.
Physician Assistant - Orthopedics
We are currently looking for a Physician Assistant for our Orthopedics Dept. Ideal candidate will be provide health care to individuals and families, emphasizing health promotion and disease prevention, caring for patients ranging in age. This position requires high level of customer service skills to establish and enhance positive relationships with patients and co-workers. Responsibilities: Supports General Surgeons in the operating room as Surgical Assist. Provides pre-op and post-op patient education. Coordinates diagnostic studies, consultations, procedures and communications. Manages post-op care of patients including daily rounds, discharge, patient/family education and follow up clinic visits. Qualifications: Education: Master's degree in Physician Assistant Studies from an accredited program. Experience working with a surgical clinical team (including experience assisting in the OR) is preferred. Current Licensure as a Physician Assistant in Hawaii. Current certification in CPR or ability to obtain within 30 days of hire. Must successfully complete Ali`i Health Center credentialing process prior to practice.
Nurse Practitioner – Gastroenterology
We are currently looking for a Nurse Practitioner for our Gastroenterology Department. Ideal candidate will be provide health care to individuals and families, emphasizing health promotion and disease prevention, caring for patients ranging in age. This position requires high level of customer service skills to establish and enhance positive relationships with patients and co-workers. Responsibilities: Candidate will be joining a busy, established Gastroenterology team consisting of 1 Physician Assistant and 1 Physician. Provides pre-op and post-op patient education. Coordinates diagnostic studies, consultations, procedures and communications. Manages post-op care of patients including daily rounds, discharge, patient/family education and follow up clinic visits. Will support entire Gastroenterology Team. Qualifications: Education: Master's degree in Physician Assistant Studies from an accredited program. Experience working within gastroenterology is preferred. Current Licensure as a Nurse Practitioner in Hawaii. Current certification in CPR or ability to obtain within 30 days of hire. Must successfully complete Ali`i Health Center credentialing process prior to practice.
Part-Time RN – Surgery Center
We are looking for an experienced RN to join our KASC team in our PACU! This will start out as a part-time position, possibly to full-time. The role of a pre/post op registered nurse is to provide care for patients before and after surgery. As a RN you will be responsible for prepping patients for their procedures/surgeries as well as provide patient education upon discharge . You must have the ability to interact well with others during stressful or difficult situations and must possess a caring and empathetic attitude. As a pre/post op nurse, you will also be responsible for ensuring patients understand the surgery or procedure, help manage inventory, discharging patients, start IVs, prep patient, perform HCG and Glucose tests when needed, etc. This will be Monday-Friday, 0630-3:30 or when procedures are complete. No call or weekends. Starting pay at $42/hour.
Operating Room Nurse – Surgery Center
Aloha! We are looking for an experienced OR Nurse to join our KASC team! The role of an OR nurse is to provide care for patients before, during and after surgery. As an OR nurse you will work within the operating suite but outside of the sterile field. OR nurses must have the ability to interact well with others during stressful or difficult situations, and they must possess a caring and empathetic attitude. Their work involves oversight of the entire surgery or procedure, from start to finish. It is highly desirable that an OR nurse possesses the ability to make critical decisions, direct others, work well with physicians and other healthcare professionals, etc. As an OR nurse, you will also be responsible for ensuring patients understand the surgery or procedure, managing operating room inventory, documenting, transporting patients from pre-op to the OR, transporting patients to PACU, performing time outs, etc. This will be Monday-Friday, 0630-3:30 or when procedures are complete. No call